At Kalypsys, one of the most essential tools we provide our
patients is our comprehensive online review system. Single source
online review sites tend to be procured and edited. Reviews on
Kalypsys are collated from multiple, industry respected websites
to provide a ‘360 degree’ online reputation that saves patients
significant time researching the provider.
FREQUENTLY ASKED QUESTIONS
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What are Kalypsys reviews?
Kalypsys reviews are generated only from patients who have
seen the provider by directly booking an appointment through
the Kalypsys platform. This ensures that the patient
encounter actually occurred and prevents ‘fake’ reviews.
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What external review sites are shown?
Our software automatically collates online reviews from
respected websites such as Google, Healthgrades, and Vitals.
We continue to partner with market leading websites to
provide the most robust online review system available.
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Are reviews deleted or moderated?
At Kalypsys, we are growing a community of providers and
patients. Online reviews help other patients find the right
provider, and the reviews also help providers grow their
practice. We allow providers to respond to patient reviews.
By allowing a response by the provider, this provides a fair
and transparent review system to both patients and
providers.
We have a few review guidelines that help grow our community.
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Patient Privacy - As a HIPAA compliant platform, your privacy
is paramount. We will not post reviews that contain your
personal information or specific medical diagnoses.
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Profanity - We will not tolerate offensive or derogatory
language.
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Conflict of Interest - reviews are most effective when they
are unbiased and genuine. Reviews posted on Kalypsys as well
as on external sites that are found to be written by current
or former employees or competitors may be removed.
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Accuracy of Diagnosis and Treatment - Kalypsys is committed to
ensuring our patients receive the medical treatment they
deserve. A medical online review system is not the place to
argue, report, or criticize the accuracy of the diagnosis and
treatment that was received. We encourage patients to contact
the appropriate channels if they have concerns about the
accuracy of their care.
